OUR POLICY
By scheduling an appointment, you agree that you have read and fully understand our Policy:
Appointment: Terms & Conditions
STUDIO POLICY: No mobile devices and pets are allowed in the treatment area due to cross-contamination and interruption. Please be respectful and understand that the PMU artist must focus on the permanent tattoo procedure. We also want to ensure the safety of our staff & clients. If you are sick or have any flu-like symptoms, please reschedule your appointment. If you show up to your appointment with any flu, cold, etc. like symptoms, We have the right to refuse service.
Additional Information:
•Please set your devices to silent while in the treatment area. Refrain from using your phone during the treatment- NO EXCEPTIONS
• Prices are subject to change at the studio’s discretion.
• We have the right to refuse service to anyone for any reason.
• NO Refunds -NO exceptions.
DEPOSITS: To book and appointment we require a deposit. Your deposit is a retainer reserving the artists time. Your retainer fee will be applied toward your balance on the day of your appointment. All deposits are non-refundable and non transferable. NO EXCEPTIONS.
PAYMENT: Your balance is due in full on the day of your procedure. We also accept Cash, Venmo, Credit Card or Zelle as a form(s) of payment. All credit card payments will be charged an addition 3% for applicable fees. We DO NOT accept personal checks.
CANCELLATION POLICY: Deposit are non refundable and transferable for same day cancellation and NO SHOW. NO EXCEPTIONS.
LATE POLICY: Please arrive to your appointment on time. If you are more than 15 minutes late, We will cancel your appointment and you will need to reschedule. Your deposit will not be refunded, regardless of unforeseen circumstances that may arise, which could force you to postpone/reschedule your procedure. You will need to rebook you appointment.
CHANGING YOUR / TECHNIQUE / COLOR / SHAPE: If you decide to do another technique, change a shape, color, or thickness on your follow up or annual touch up appointment, extra fees will be applied ($200). Also, an additional Follow Up Session will be required to achieve the desired results, since this will be the same as doing a new procedure.
PREVIOUS PERMANENT MAKEUP FROM ANOTHER ARTIST / COVERUP CORRECTION: If you had your permanent makeup done by another artist and are interested in a cover-up/correction\rework, you must first get approval by texting us photos of the existing work at (763)-773-8888. If you fail to do so, we will have the right to refuse service on the day of your appointment. As a result, your deposit will be forfeited. Not all previous tattoos from other artists can be fixed or covered. If you have been approved for a cover up service, please understand you will be booking a first time appointment with you artist and will be charged an additional fee for correction work.
PLEASE NOTE: We provide the same service for every client, but the healed results can vary with every client due to pigment retention. This is dependent on your immune system, skin type, lifestyle, any medications taken, and the before and aftercare instructions. Therefore, healed results are beyond our control.
FOLLOW UP SESSION: All permanent makeup requires a minimum of two appointments. Your Follow Up Session is recommended within 10-12 weeks of your last session for optimal results.
-Appointment made earlier than 10 weeks will be rescheduled, earlier that 10 weeks is too soon.
-Appointments made after 12 weeks will be rescheduled to the 12+ service.
-Appointment made after 20 weeks will need to be scheduled as Color Boost, you can contact the studio or find the Color Boost option.
-Follow up appointments MUST be scheduled with your initial artist.
-All Follow Up Sessions are subject to the same Deposit and Cancelation Policy’s